Investor Servicing Rep

Company Name:
People's United Bank
Investor Servicing Rep
Job Description This position processes and reports all investor remittances according to servicing guides and ensures all reported errors are corrected in order to avoid problems affecting our performance rating and investor relationships. In addition, this position processes all loan sales accurately and in a timely manner ensuring all appropriate general ledger (GL) entries are made.
II. Principal Responsibilities (identify 4-7 major categories of work):
Processes all investor remittances, review payoffs and rate changes in advance of reporting to detect any problems. Remits wires to each investor at cut off.
Enters all sales/transfers on our core system. Proofs and sends out "good bye" letters on all sold loans.
Provides the servicing for all loan repurchases.
Provides a high level of customer service to internal and external customers.
Completes additional work as assigned.
Job Requirements High School diploma or equivalency required.
2-3 year's relevant experience.
IV. Additional Job Requirements:
Behavioral/Technical Skills:
Specialized knowledge of investor remittance and loan sales processing.
Strong organizational skills and attention to detail and accuracy are required to perform tasks efficiently in high volume situations with tight deadlines. Ability to multi-task.
Ability to use knowledge of departmental policies and procedures to identify and resolve errors and problems.
Strong PC skills including spreadsheets, word processing and internal software. Ability to learn additional programs/applications as required.
Strong written and verbal communication skills are needed to interact with internal and external customer.
Ability to manage multiple priorities and maintain a high level of accuracy in a multi task environment.
Employment Type Full Time
Address 1 422 IBM ROAD
Address 2 BUILDING 863
State VT
Zip Code 05495

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